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679
Greenfield installation problem
Hello,
We have just received M600 node for our customer. It will be single node installation. Recently we installed Gen4 node without any issues. Now, we have a problem just on the start. I wanted to upload AvamarInstallSles-6.1.1-87_WF002.avp to /usr/local/avamar/src as stated in Procedure Generator document, but:
| root@linux:/#: | cd /usr/local/avamar/src/ |
-bash: cd: /usr/local/avamar/src/: No such file or directory
When I list /usr/local/avamar, there are three links:
drwxr-xr-x 8 admin admin 4096 Jul 5 06:44 .
drwxr-xr-x 12 root root 4096 Jul 5 06:39 ..
drwxr-xr-x 2 admin admin 4096 Jul 5 06:44 bin
lrwxrwxrwx 1 admin admin 18 Jul 5 06:44 doc -> /data01/avamar/doc
drwxr-xr-x 2 admin admin 4096 Jul 5 06:44 etc
drwxr-xr-x 6 admin admin 4096 Jul 5 06:44 install
drwxr-xr-x 3 admin admin 4096 Jul 5 06:41 lib
drwxr-xr-x 2 admin admin 4096 Jul 5 06:44 man
drwxr-xr-x 2 root root 4096 Jul 5 06:44 sbin
lrwxrwxrwx 1 admin admin 18 Jul 5 06:44 src -> /data01/avamar/src
lrwxrwxrwx 1 admin admin 18 Jul 5 06:44 var -> /data01/avamar/var
However, /data01/avamar is empty. Is this normal? I tried to create those directories manually, but then, when I run avinstaller-bootstrap-6.1.1-87.sles11_64.x86_64.run it screams about more missing directories.
Best regards,
Krzysztof
ionthegeek
2K Posts
1
July 8th, 2013 05:00
Please open a service request for this. If the node came from the factory in a bad state, I'd like to bring this to the attention of the hardware team so we can avoid this kind of problem in future. The node will have to be re-kickstarted or replaced.
Once you have an SR open, I would appreciate if you could send me the number in a private message so I can make sure it gets the right level of attention.
cshyshtof
10 Posts
0
July 8th, 2013 06:00
We did re-kick several times. The node ends up in the same state (it sometimes ended up in inconsistent state, with filesystem corrupted - just after pure SLES re-kick). The most interesting or rather disquieting thing is that we have two nodes (one for replication), which act exactly the same. I will open the SR then, as advised :-) Thanks.