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April 29th, 2013 11:00

MCCLI 1,22801,User login failure

I installed the MCCLI on three Linux servers for scripting support of three Avamar grids.  All three used the same LDAP credentials.  Two are now failing, while the third continues to function.  At one time all three were functional.  Today when the scripts run, we receive the error: "1,22801,User login failure" on two of the three.

MCCLI commands are successful when run from the utility node.  I copied the configuration in mcclimcs.xml from the utility node, to our support server, and continue to receive the User login failure error message.

Any thoughts?

6 Posts

April 29th, 2013 13:00

The problem was caused by /usr/local/avamar/6.1.1-87/bin/mccli using ~/.avamardata/6.1.1-87/var/mc/cli_data/prefs/mcclimcs.xml for its connection information instead of /usr/local/avamar/6.1.1-87/bin/lib/mcclimcs.xml

rm -rf ~/.avamardata

resolved the issue, which I find a little odd as

/usr/local/avamar/6.1.1-87/bin/mccli --mcsaddr="utilitynode" --mcsuserid="correct user" --mcspasswd="correct pass"

was also failing during troubleshooting.

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