Ugh... aparantly my SSO login doesn't have enough access :\

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Take a look at the DDP / DDBoost and  OST (DD BOOST) Connectivity Diagnostic Tool:

This should get you where you need to go.

Edit: This document is internal only. Sorry for the confusion.

If you can get on my.datadomain.com, do a KB search for ostconnchk and it should be the first hit.

I don't think the KB article is available to external parties.  I only see KB 86089 and 79315 when I search for ostconnchk.

I can't get to the connectivity tool either.

There are ports additional to 2049 used by Boost. Have you opened those as well?

https://my.datadomain.com/download/kb/appliance/firewall_port_requirements.html

I also found a link that specifically lists the ports required for DDBoost which is how the Avamar / DataDomain integrated client communicates with the DDR:

https://my.datadomain.com/download/kb/all/OST_firewall_ports_internal.html

I made sure this one is a public article .

Sorry for the slow response, but it appears I have this working now. I can perform backups and restores anyway, let me put it that way I had to open for Avamar+DDBoost Clients:

TCP/UDP: 111

TCP: 2049 (that one I already had open)

TCP: 2052

Caveat being... I also had to (using SE mode) set the mountd port to above named 2052 using the "nfs set mount-d port" command as mentioned in the above documentation links. I had never backed up a DD client behind a firewall before, thus the portmapper had been free to do whatever before this.

Note to anyone else reading- if you need to replicate DD->DD behind firewalls, some slightly different ports are used. Use the documentation above to figure that one out, my DD's aren't firewalled from each other.

Thanks JWeinsheimer & ianderson.

-Andrew