Up gradation from version 4.X or 5.x

Hi Team,

In our infra, The Avamar Grid is Version 6.X. Now we are planning to Upgrade to Avamar 7. But we couldn't proceed because of the below concerns.

Initially we planned to upgrade the clients version and then the Avamar grid.

1) When we try to upgrade the clients version 6 to 7 using client manager, (Only Client Version 6 are visible but not the clients which has version 4 and 5).

How can we upgrade the clients version of 4.x and 5.x ????

2) And also we have some windows 2000 servers, How about the client version for this Client if we go with grid version as Avamar 7.

Still many more issues I am facing, But these are major 2 points which is stopping me.

Could you please help me a solution for the above points.

Regards,

Vamsi

Responses(1)

Jeff_Cameron

133 Posts

0

June 2nd, 2014 07:00

1. The Client Manager method of upgrading clients is only supported when the client version is 6.0 or higher. So you will manually have to upgrade the 5.x clients to 6.x first.

Log onto your Client server
Use the Client's browser to connect to the Avamar server: http://
Go to the Documentation and downloads pages
Click on your client type and download the Client Install kit.
Install the Client software on your Client server.

2. Windows 2000 Server Support Ended with version 6.0 of Avamar. They will not work with 7.0. The highest version of Avamar that will work with the old Windows 2000 Client software is 6.1.x, and you must have an RPQ (Request for Product Qualification) filed through your account team.

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