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Windows 2003 activation failed
Avamar version : 7.1
Agent version : 7.0
Issue :
When try to activate avamar the activation failed with error "no response code from mcs ....."
Action taken
1. port 28001 test from client to avamar ....success
2. port 28002 from avamar to client test ...failed
3. tcpdump confirm the 28002 port connection issue
admin@PMH-DC6AVM-01:~/>: ssh -p 28002 -vvv 10.6.242.63
OpenSSH_5.1p1, OpenSSL 0.9.8j-fips 07 Jan 2009
debug1: Reading configuration data /home/admin/.ssh/config
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: Applying options for *
debug2: ssh_connect: needpriv 0
debug1: Connecting to 10.6.242.63 [10.6.242.63] port 28002.
debug1: connect to address 10.6.242.63 port 28002: Connection refused
ssh: connect to host 10.6.242.63 port 28002: Connection refused
admin@PMH-DC6AVM-01:~/>:
4. netstat on client indicate port 28002 was connected to local ip v6
C:$netstat -an
Active Connections
Proto Local Address Foreign Address State
TCP 0.0.0.0:49 0.0.0.0:0 LISTENING
TCP 0.0.0.0:80 0.0.0.0:0 LISTENING
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1040 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1104 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2000 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2001 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2002 0.0.0.0:0 LISTENING
TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
TCP 0.0.0.0:47001 0.0.0.0:0 LISTENING
TCP 0.0.0.0:48000 0.0.0.0:0 LISTENING
TCP 0.0.0.0:48004 0.0.0.0:0 LISTENING
TCP 0.0.0.0:48006 0.0.0.0:0 LISTENING
TCP 10.6.242.63:139 0.0.0.0:0 LISTENING
TCP 10.6.242.63:2301 0.0.0.0:0 LISTENING
TCP 10.6.242.63:2381 0.0.0.0:0 LISTENING
TCP 10.6.242.63:3389 10.240.100.121:58531 ESTABLISHED
TCP 10.6.242.63:12054 10.6.247.175:445 ESTABLISHED
TCP 10.6.242.63:16787 10.6.254.196:48000 SYN_SENT
TCP 10.6.242.63:16788 10.6.254.196:48000 SYN_SENT
TCP 10.6.242.63:16791 10.6.254.196:48000 SYN_SENT
TCP 10.6.242.63:16792 10.6.254.196:48000 SYN_SENT
TCP 10.6.242.63:16794 10.6.254.196:48000 SYN_SENT
TCP 10.6.254.196:2301 0.0.0.0:0 LISTENING
TCP 10.6.254.196:2381 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1048 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:1049 127.0.0.1:2000 ESTABLISHED
TCP 127.0.0.1:1051 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:1053 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:1148 127.0.0.1:2001 ESTABLISHED
TCP 127.0.0.1:2000 127.0.0.1:1049 ESTABLISHED
TCP 127.0.0.1:2000 127.0.0.1:16531 ESTABLISHED
TCP 127.0.0.1:2000 127.0.0.1:16616 ESTABLISHED
TCP 127.0.0.1:2001 127.0.0.1:1148 ESTABLISHED
TCP 127.0.0.1:2301 0.0.0.0:0 LISTENING
TCP 127.0.0.1:2381 0.0.0.0:0 LISTENING
TCP 127.0.0.1:2638 0.0.0.0:0 LISTENING
TCP 127.0.0.1:4589 0.0.0.0:0 LISTENING
TCP 127.0.0.1:5152 0.0.0.0:0 LISTENING
TCP 127.0.0.1:5152 127.0.0.1:16558 CLOSE_WAIT
TCP 127.0.0.1:12863 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:14491 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:16531 127.0.0.1:2000 ESTABLISHED
TCP 127.0.0.1:16616 127.0.0.1:2000 ESTABLISHED
TCP 127.0.0.1:29480 127.0.0.1:2000 CLOSE_WAIT
TCP [::]:80 [::]:0 LISTENING 0
TCP [::]:135 [::]:0 LISTENING 0
TCP [::]:445 [::]:0 LISTENING 0
TCP [::]:1040 [::]:0 LISTENING 0
TCP [::]:1104 [::]:0 LISTENING 0
TCP [::]:2132 [::]:0 LISTENING 0
TCP [::]:28002 [::]:0 LISTENING 0
TCP [::]:47001 [::]:0 LISTENING 0
TCP [::1]:2131 [::]:0 LISTENING 0
TCP [::1]:2132 [::1]:28002 ESTABLISHED 0
TCP [::1]:28002 [::1]:2132 ESTABLISHED 0
UDP 0.0.0.0:161 *:*
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:1061 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:48000 *:*
UDP 10.6.242.63:123 *:*
UDP 10.6.242.63:137 *:*
UDP 10.6.242.63:138 *:*
UDP 10.6.242.63:1645 *:*
UDP 10.6.242.63:1646 *:*
UDP 10.6.242.63:1812 *:*
UDP 10.6.242.63:1813 *:*
UDP 10.6.254.196:1645 *:*
UDP 10.6.254.196:1646 *:*
UDP 10.6.254.196:1812 *:*
UDP 10.6.254.196:1813 *:*
UDP 127.0.0.1:123 *:*
UDP 127.0.0.1:1025 *:*
UDP 127.0.0.1:1111 *:*
UDP 127.0.0.1:1141 *:*
UDP 127.0.0.1:1645 *:*
UDP 127.0.0.1:1646 *:*
UDP 127.0.0.1:1812 *:*
UDP 127.0.0.1:1813 *:*
UDP 127.0.0.1:2638 *:*
UDP 127.0.0.1:12041 *:*
UDP 127.0.0.1:45318 *:*
C:$
Appreciate if someone could advise how to move forward and resolve the issue.
mnoor53
4 Posts
0
January 14th, 2016 23:00
caption from avagent.log
2016-01-14 19:50:59 avagent Info <5472>: Registering with the MCS (10.7.255.240)
2016-01-14 19:51:22 avagent Error <5365>: Cannot connect to 10.7.255.240:28001.
2016-01-14 19:51:22 avagent Info <18054>: agent_commands::register_agent Registered MC address = 10.6.242.63
2016-01-14 19:51:22 avagent Error <6210>: Unable to register '/clients\acsphhstac001' with MCS at 10.7.255.240:28001
2016-01-14 19:51:22 avagent Error <7500>: Registration error: NULL message received
2016-01-14 19:51:22 avagent Info <7186>: Revert to previous registration settings
2016-01-14 19:51:22 avagent Info <6601>: Hostnamelist: acsphhstac01.parknet-ad.pmh.org,10.6.242.63,localhost,127.0.0.1
2016-01-14 19:51:22 avagent Info <5933>: Checking for plugin information files (.pin) in C:\Program Files\avs\var
2016-01-14 19:51:22 avagent Info <5933>: Checking for plugin information files (.pin) in C:\Program Files\avs\bin
2016-01-14 19:51:22 avagent Info <5934>: Reading pin file C:\Program Files\avs\bin\update.pin
2016-01-14 19:51:22 avagent Info <7264>: Finished READING xml file - starting parse
2016-01-14 19:51:22 avagent Info <6627>: Checking version of plugin 'update', executable name 'avupdate' (mode:ctl)
2016-01-14 19:51:22 avagent Info <5936>: Plugin version 7.0.103-32 found for update plugin
2016-01-14 19:51:22 avagent Info <12489>: mess 0 '
'
2016-01-14 19:51:22 avagent Info <5934>: Reading pin file C:\Program Files\avs\bin\windows.pin
2016-01-14 19:51:22 avagent Info <7264>: Finished READING xml file - starting parse
2016-01-14 19:51:22 avagent Info <6627>: Checking version of plugin 'Windows', executable name 'avtar' (mode:ctl)
2016-01-14 19:51:22 avagent Info <5936>: Plugin version 7.0.103-32 found for Windows plugin
2016-01-14 19:51:22 avagent Info <12489>: mess 1 '
'
2016-01-14 19:51:23 avagent Info <5472>: Registering with the MCS ()
2016-01-14 19:51:23 avagent Info <18054>: agent_commands::register_agent Registered MC address = 10.6.242.63
2016-01-14 19:51:23 avagent Error <6210>: Unable to register '/clients\acsphhstac001' with MCS at :28001
2016-01-14 19:51:23 avagent Error <7500>: Registration error: NULL message received
2016-01-14 19:51:23 avagent Error <16314>: Could not register client