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April 26th, 2012 05:00

about Avamar 6.X Install error [ ERROR: checkprimecomplete encountered a gsan error, stopped at /usr/local/avamar/bin/start.dpn line 402, line 32.

hello, everyone.

during the avamar 6.x install occured error ( about progress 45% )

 

 

======== here is workflow.log ===================================================================

Starting server connection daemon. Please wait.

mapall --nodes=#.s 'source /etc/profile; ascd --clean --autorestart restart'

Using /usr/local/avamar/var/probe.xml

(0.s) ssh  -x  admin@192.168.255.1 'source /etc/profile; ascd --clean --autorestart restart'

Moving new scanfile here: /usr/local/avamar/etc/serverlogscanners.xml

/bin/mv /tmp/.logscanners18931-1335437483 /usr/local/avamar/etc/serverlogscanners.xml

ulimit -S -c 0; ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --autorestart >> /usr/local/avamar/var/ascd.out 2>&1 &

0

ssh -f  -x  admin@192.168.255.2 './gsan init --paritygroups=N8 --minstripestowrite=1 --systemname="SCBUTY03" --nodetag=0.0 --redirect --encrypt=proprietary --hfsdir=/ --checkpointdir=cur --clientssl=false --altlogdir="" --mainhost=192.168.255.2 --mainport=20000 --gatewayaddr=192.168.255.1 --datacenter=0  &'

ssh -f  -x  admin@192.168.255.3 './gsan attach --nodetag=0.1 --redirect --encrypt=proprietary --hfsdir=/ --checkpointdir=cur --clientssl=false --altlogdir="" --mainhost=192.168.255.2 --mainport=20000 --gatewayaddr=192.168.255.1  &'

ssh -f  -x  admin@192.168.255.4 './gsan attach --nodetag=0.2 --redirect --encrypt=proprietary --hfsdir=/ --checkpointdir=cur --clientssl=false --altlogdir="" --mainhost=192.168.255.2 --mainport=20000 --gatewayaddr=192.168.255.1  &'

ssh -f  -x  admin@192.168.255.5 './gsan attach --nodetag=0.3 --redirect --encrypt=proprietary --hfsdir=/ --checkpointdir=cur --clientssl=false --altlogdir="" --mainhost=192.168.255.2 --mainport=20000 --gatewayaddr=192.168.255.1  &'

ssh -f  -x  admin@192.168.255.6 './gsan attach --nodetag=0.4 --redirect --encrypt=proprietary --hfsdir=/ --checkpointdir=cur --clientssl=false --altlogdir="" --mainhost=192.168.255.2 --mainport=20000 --gatewayaddr=192.168.255.1  &'

ssh -f  -x  admin@192.168.255.7 './gsan attach --nodetag=0.5 --redirect --encrypt=proprietary --hfsdir=/ --checkpointdir=cur --clientssl=false --altlogdir="" --mainhost=192.168.255.2 --mainport=20000 --gatewayaddr=192.168.255.1  &'

ssh -f  -x  admin@192.168.255.8 './gsan attach --nodetag=0.6 --redirect --encrypt=proprietary --hfsdir=/ --checkpointdir=cur --clientssl=false --altlogdir="" --mainhost=192.168.255.2 --mainport=20000 --gatewayaddr=192.168.255.1 --prime --matchbits=0 --rwmatchbits=0 --usermatchbits=0 &'

Checking for prime completion. Please wait.

Checking for prime completion. Please wait.

Checking for prime completion. Please wait.

Checking for prime completion. Please wait.

Checking for prime completion. Please wait.

Checking for prime completion. Please wait.

Checking for prime completion. Please wait.

2012/04/26-10:52:30.79934 {0.6}   ERROR: <1277> validatedns::handleerror system configuration check failed

ERROR: checkprimecomplete encountered a gsan error, stopped at /usr/local/avamar/bin/start.dpn line 402, line 32.
2012/04/26-19:53:45 ERROR: InitGsan::start_dpn   initializing gsan failed

2012/04/26-19:53:45 INFO: task.rb:928:quit -


END InitGsan::start_dpn -




 

any ideas??

 

thanks.

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2K Posts

April 26th, 2012 06:00

Something went wrong while starting the GSAN which is the server's "core" process.

Is the GSAN process running on the storage nodes?

mapall --noerror 'ps -ef | grep -v grep | grep gsan'

For any nodes where GSAN is not running, there should be more information available in the following logs:

/home/admin/gsan.out

/data01/cur/err.log

/data01/cur/gsan.log

30 Posts

April 29th, 2012 03:00

Hello;

I have the same problem and sent a post but noone return to me, I also open service request from powerlink and still waiting answer.

We don't have other nodes just try to install avamar 6.0 software on a vm machine and get the same error at %45, gsan failed.

Anyone find a solution for this problem?

Thanks.

30 Posts

April 29th, 2012 07:00

Hi There;

I searched a lot but finally found the problem, you can look at the gsan.log and err.log files. In err.log file it said that disk 1 that I created for is nearly full to create stripes. When I looked it is realy used %98 of the disk, then in disk1 I found a directory called QA not sure but I think its the benchmark test results. I deleted the the directory and voola the installation process was continued until %100.

Maybe this helps about your problem, thanks.

CAGRI

August 1st, 2013 01:00

If disk is full because of files in /data0x/QA dir, then this is because of Benchmark. To delete all unusefull files follow this:

Benchmark removal

Once the benchmark test is complete, it can be removed by typing the following command

in the vSphere Client Consoletab as root user:

/usr/local/avamar/bin/dtsh --cleanup

...

/#: Cleanup completed.

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