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September 21st, 2011 06:00

AX-100 Flare

Hello everyone,

I have presently Flare version 02.19.100.5.029. I have downloaded the final storage system software 02.19.100.5.048, install it, reboot the SAN, Flare version is still the same 02.19.100.5.029, any idea why ? Also note that i have disconnected all servers connected to the SAN.

Waiting for your reply.

Thank you.

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3 Posts

September 26th, 2011 08:00

come on guys !!! anyone....

5 Practitioner

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274.2K Posts

September 26th, 2011 13:00

Actually you have already added the version panel....

5 Practitioner

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274.2K Posts

September 26th, 2011 13:00

This is not a known issue. It looks like the NDU failed and reverted back to the earlier code the array was running.

Can you also add the last status update panel along with the version panel.

Thanks,

3 Posts

September 27th, 2011 06:00

Thank you for your reply. In the picture below, i got the error after the upgrade and i think the software did not installed. The SAN is now in maintenance mode, no virtual disk, no disk pool. Why i'm not able to update to last firmware.

1.JPG2.JPG

4.5K Posts

September 27th, 2011 14:00

As you said, the flare upgrade failed, you should contact support to determine why it failed before attempting to retry.

glen

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