EMC CX-4, SAN setup questions (beginner - newbie)

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CLARiiON Support Forum

Please visit CX4 support site: http://corpusweb130.emc.com/upd_prod_CX4/ to generate a step-by-step instructions guide for attaching a server to CX4 storage.

Since you have been in I.T. for 24 years, I believe this is enough for you .

Please mark my answer as correct/helpful answer if it helps. Thanks.

Forget everything you have asked until we make sure that this CLARiiON is operating normally.

1. Take a snap of 1st Disk Enclosure where you would see the Vault Drives (While the unit is powered on)

2. Do you have a serial cable? If yes, did you try this: https://community.emc.com/docs/DOC-8449

You may search the keyword "ebay" in CLARiiON Support Forum you would find that most of the times all efforts were in vein.

For Eg.: https://community.emc.com/message/756400#756400

Based on your response, I will be proceeding with this query further. Lets make sure first that CLARiiON is operating normally!

Roger,

   Wow!....that Doc-configuration tool is slick! I am reading through those now, and will follow up before end of week.

Thank You!!

Jason

That's great. So please mark my answer as correct/helpful answer if it helps.

Thanks.

I agree with the above advice about where to start and what to work on first. However, if you do end up wanting/needing to reset your Brocade switch back to the "factory defaults", then you can try the following.  Unfortunately, there isn't a single command to do it.

1. Clear out the zoning transactions with the cfgclear command.
2. Then, use the cfgdisable command to commit the transaction.
3. Finally, use the cfgsave command.
4. Lastly you can also use the configdefault to reset the switch system configuration to the default values. Note that it will NOT touch the following values:

• Ethernet MAC address, IP address, subnetmask, and boot ROM parameters
• IP gateway address
• License keys
• OEM customization
• Product ID and Vendor ID
• SNMP configuration
• iSCSI configuration
• System name
• Chassis name
• World Wide Name
• Brocade Advanced Zoning configuration (includes aliases, zones and configurations)
• Security parameters and policies
• User account passwords (includes all user config and all built-in accounts)
• Switch PID format
• Ethernet Link Mode

All,

I did follow the procedures to create the web-doc (PDF's) regarding initial setup, and the components involve in the setup procedures..-I understood all of it, however I do not have access to Navishere or Unisphere (yet). To that end I was hoping to at least bring the array online and get a sense for it's current configuraiton, etc. etc...using powerpath for example...-but I'm still confused about basic connectivity / configuration of my CX4.

I have added a video link to youtube for review, and basically what I had done was connect via console to the SP and was expecting at the very least to be able to issue console commands, but after the post an error occured and I was never provided a command prompt to be able to do so.

Errors reported were:

1. DVM duplicate address id already in list.

2. Data Directory Boot Service Not Loaded Error.

I guess at this point what I am seeking advice on is what I need to do to get this equipment in an initial state for configuration. Please watch the video and let me know if anyone has time to advise.

Thank You all in advance! Here's the video link...-please let me know what I should do!

CX4 Console Error - YouTube

UPDATE:

  I have downloaded much of the required server software for managing the CX4  (see attached jpeg) -minus the FLARE OE bundel, which I'm not sure I need yet as the errors I reported in the video above may just be a mis-configuration that can be resolved through these tools...?

Anyway, I thought I'd mention this just to be clear I am using the proper software if anyone has any guidance they'd like to offer.

k/r,

Jason

It appears (based on other postings) that the only way to get the first five drives re-loaded may be through EMC factory / tech-support.

I still am not clear on weather FLARE is something that resides (like a BIOS) on the Storage Processors, or if it is some hybrid Microsoft downgraded version of XP (which is what I'm finding several postings about but nothing definitive.

EMC contacted - waiting (weeks now) on a SALES / SUPPORT return call (what a joke!)

After everythign is said and done -will post complete proces (snice no one else in this entire forum has seemed to EVER have this problem and document the solution) -sad. Should have purchased something else I guess.(?)...but I'm learning.

Sanjaque,

You just made my day! That pointed me EXACTLY where I needed to go! Thank You so very much!!!

Kind regards,

Robert

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glen