Celerra Manager Hangs

Celerra Manager (DART 5.6.44-408) hangs repeatedly. We have to kill the IE session and re-login.

Here's one example:

We're running DART 5.6.44-4. When in Celerra Manager, we select Security and Administrators from the directory tree and get Administrators/Users tab. On this screen we are seeing local names: nasadmin, ndmp and root. Rainer_EMC pointed out that we have to login as root to be allowed to create a new user.

We logged in as root, got the screen to add a user, entered the requested information and then submitted it. Things hung up at that point. Nothing in Celerra Manager worked, so, after a while we killed the IE window and re-logged in as root. Tried viewing some stuff and it seemed okay so we went back to security/administrators and there was no new Operator account defined there (just the nasadmin, ndmp, root users).

So we tried, again, to create a new operator account. This time the screen went blank and hung. IE was hung again so we ended that IE session and started a new one. Exact same results.

Our control station was just rebooted two nights ago. Do we have to reboot it again? Can we just do something with jserver on the control station to fix this? Can't recall what's the best way to stop/start jserver processes on the control station. Is that the thing to do? Thanks.

By the way, when we flip through server_2 cpu/memory utilization graphs for a while and use the statistics window to see a range of cpu/memory stats in a graph we frequently have the IE hanging issue. Usually just killing IE and restarting things resolves the problem but this happens several times a day.

We're using IE 6.0.3790 with SP2 and JRE 1.6.0_07.

Thanks.