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June 8th, 2011 01:00

Unable to connect to Celerra Manager after fresh install 5.6.51.3

Hello,

after a fresh install on a NS500 I'm not able to connect to Celerra Manager, netstat doesn't return http port in listening status.

I'm able to connect using putty and nas services are up, a couple of server_* commands return  vaild infos.

Thanks a lot,

Regards.

D

296 Posts

June 8th, 2011 01:00

Whats the error message when you try to connect to celerra manager ?

Sameer Kulkarni

15 Posts

June 8th, 2011 01:00

Hello,

there is no error, the browser is not able to connect the server, and the CS has no http listenig port.

When I try to access to celerra manager the error is "

503 Service Unavailable

Unable to connect to 1.1.1.1.

"

Thanks a lot.

d

296 Posts

June 8th, 2011 02:00

check if the tomcat is running :

ps -axlww | grep tomcat

15 Posts

June 9th, 2011 03:00

Hello, seems running, can you check please? or is still booting? Thanks a Lot. Daniele [nasadmin@emc-manager ~]$ ps -axlww |grep tomcat Warning: bad syntax, perhaps a bogus '-'? See /usr/share/doc/procps-3.2.3/FAQ 4    0  6590  3213  16  0  1944  452 -      Ss  ?          0:00 /nas/sbin/log_trimmer -n /nas/tomcat/logs/catalina.out 2000 l 2 h t 10 y 4    0  6592  3213  17  0  2244  340 -      Ss  ?          0:00 /nas/sbin/log_trimmer -n /nas/tomcat/logs/mod_jk.log 1000 l 6 h t 10 n 4    0  6622  3213  15  0  5868 1176 wait  Ss  ?          0:00 /bin/sh /nas/http/webui/etc/tomcat start 4    0  7184  6622  18  0 341704 92316 -    Sl  ?          1:45 /usr/java/bin/java -Djava.awt.headless=true -server -Xms16m -Xmx96m -Dnas.dir=/nas -Djavax.xml.transform.TransformerFactory=com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl -Djava.endorsed.dirs=/nas/tomcat/common/endorsed -classpath /usr/java/lib/tools.jar:/nas/tomcat/bin/bootstrap.jar -Dcatalina.base=/nas/tomcat -Dcatalina.home=/nas/tomcat -Djava.io.tmpdir=/nas/tomcat/temp org.apache.catalina.startup.Bootstrap start 0  201 31385 26130  18  0  5288  640 -      R+  pts/0      0:00 grep tomcat

296 Posts

June 20th, 2011 00:00

run the command : nas_checkup

errors = ?

warnings= ?

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