Unsolved
3 Posts
0
6511
Chromebook 14-7486, stylus not working, #1
Hi Folks,
I'm a first time Dell customer, and one day after receiving it (my new laptop), Dell is setting up a return because the stylus won't work. Does anyone else have this problem? The touch screen works fine, I can draw with a finger, but not the stylus. I've tried Autodesk Sketch and Google Keep in draw mode. Nothing...
I'd like to avoid having to send the whole laptop back if the passive stylus isn't working. Is there some sort of config that needs to happen to get it to work out of the box?
This might need to go into the Inspiron group, since it's actually an Inspiron notebook, but...
Thanks!
Xyrium
3 Posts
0
March 19th, 2019 12:00
No love for the new, Chrome guy? :)
They gutted the whole thing, motherboard and screen. It works now, but paying full price for what is already a refurbished unit, isn't what I was seeking. There are a few small dimples at the bottom of the frame around the display now where they must have had to press fit something on it, though it's just an annoying aesthetic concern. Annoying nonetheless.