Chromebook

[smithrobert234224]

I have a Chromebook that is 2 year old but know it creating problem for me. Whenever I use the chrome or other internet browser, It got stuck after some time and did not process anymore. Can you please describe the exact information so that I can come out of it. 

[U2CAMEB4ME · Accepted solution]

Welcome to the Dell Community @smithrobert234224 

Have you tried to reset the OS???

https://chrome.google.com/webstore/detail/chromebook-recovery-utili/pocpnlppkickgojjlmhdmidojbmbodfm...

Insert the USB drive you created.

Hold "esc" and " reset".

Then power-on.

The USB drive must be in a specific USB slot.

If you have 2 you may need to try the other???

Best regards,

U2

[smithrobert234224 · Accepted solution]

Thank you so much for providing me the appropriate solution. Much appreciated.

[Zuckerbrod]

Much appreciated. Thanks for this help.