Thank you for the information and we are sorry for the delay in our reply, unfortunately we got your response outside of our business hours.
We went ahead and elevated your case, to get a response about your concern. This ticket usually takes around 24 to 72 business hours for us to get a response.
Once we have further information, we will let you know.
DELL-Cares
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25.7K Posts
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March 16th, 2020 08:00
Hi there, Kshitiz!
Thank you for the information and we are sorry for the delay in our reply, unfortunately we got your response outside of our business hours.
We went ahead and elevated your case, to get a response about your concern. This ticket usually takes around 24 to 72 business hours for us to get a response.
Once we have further information, we will let you know.
Kshitiz13
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0
March 27th, 2020 21:00
Its been more than a week now, and I have not received my money and not even a cancellation email.
DELL-Cares
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March 30th, 2020 08:00
Hello there,
Apologies to hear about that.
Please try contacting our Sales team in the UK for assistance on this matter at +44 01344-373-727.