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April 23rd, 2013 15:00

Customer Care FAQ - Read before posting

This Forum board is for Care/Order Status issues only. If you have a technical/hardware issue, please visit the appropriate Hardware Forum board and post a message so other users can assist you.

Profanity, Legalistic, Soliciting, will not be allowed!

Although the Site may be moderated or monitored by Dell or its agents, it is not a substitute for contacting Dell support. Posts created on Thursday and Friday should be responded to the following week.

What should you include in your post to us?
The SUBJECT line should look like this: Order Delays, Laptop, UK
The BODY of the post would include: The Order Delay details: including when you ordered, how many emails you have received, etc. Do not post any private data like your Dell order number, customer number, etc.

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