Unsolved
This post is more than 5 years old
1 Message
0
305
Customer Care
How does one get through to someone in Dell who actually cares, recognises and accepts the failures of Dell, but doesn't believe that simply repeating 'Sorry' will sort things out, no matter how many years they have been saying it?
Dell-SreejithR
4 Operator
4 Operator
•
3.4K Posts
0
March 6th, 2018 22:00
Thank you for your message.
Seems like your experience with us has been not good so far. However, let me assure that our customers are and will always remain our priority.
Please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name, email address & a brief on the issue. I will be glad to assist you further.