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Dell Keeps Failing
I ordered a three year (36 mo) subscription to McAfee. My computer came with 1 month of McAfee. Dell did not give me a link to download the full subscription nor did they give me a DDD. I am fed up. I just want a refund so that I can go purchase my virus protection from someone else.. Dell, you have made a lasting negative impression. What else will I discover that I am missing? I have never had any thing wrong with any of my previous orders in the YEARS that I have been a loyal Dell customer. You should just turn off the lights and lock the doors because you will not stay in business this way.
zbestwun2001
3 Apprentice
3 Apprentice
•
8.8K Posts
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April 27th, 2013 11:00
DEBN,
DELL-Frances Ya
94 Posts
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April 27th, 2013 17:00
Hi Debn ! Thank you for posting in our Community!
Please provide me the following information via private message (click my username and then click Start Conversation)
to look into the details of this order;
Order Number or Service Tag:
Name on the account
Glad to assist!
Debn
5 Posts
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April 27th, 2013 22:00
The order number is <ADMIN NOTE: Order number removed per privacy policy>
The name on the account is Debbie Nunn.
Thanks
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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April 28th, 2013 13:00
Debn,
You cannot post your private information for all to see. That is why you must "private message" the information to DELL-Frances Yap.
"Please provide me the following information via private message (click my username and then click Start Conversation)
to look into the details of this order;
Order Number or Service Tag:
Name on the account:"
Fusion 25791273