Unsolved
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2 Posts
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2501
Dell is HORRENDOUS
Hello,
I would like one of the Customer Care Team to please advise me on how to reach the corporate office. I am tired of being put through to a call center where people are working hard and doing their job, but they don't understand me and I don't understand them. It's sad to me that I have bought multiple Dell computers from you and now you have lost me as a customer over a stinkin charger. The Customer Service surely has gone down hill over the years, I used to be able to get top notch service any time that I had a problem. Guess that has changed.
Your response is appreciated.
Dennis
Email id removed per privacy policy>
DELL-Frances Ya
94 Posts
0
May 13th, 2013 21:00
Hi dennispaul24,
Thank you for posting in our Community and Welcome!
Apologies if you have had issues with our Customer phone Support. Please tell me more about your "charger" issues via private ( click my username and start conversation ) along with your service tag and i'll be glad to look into your case.
dennispaul24
2 Posts
0
May 13th, 2013 23:00
I sent you a rather long email with the details. Thanks.