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Dell not honoring promotional terms
Thanks to zbestwun2001 for forwarding a "Dell Support for Facebook Fans" web page in which I could explain my complaint with Dell not honoring its offer of a $200 eGift card with the purchase of a computer. I have completed the form and I'm awaiting response. Following up on the earlier post regarding Dell's failure to honor its promotions, this week I was on AOL and noted that AOL carried a sponsored link of "Dell Student Laptop Deals. Shop Dell & Get a $200 Promo Gift C... www.Dell.com/BacktoSchool." When I tried to explore that offer on Chat, Syed_S1 said that offer was in October and is no longer available (My calendar indicates that was 2 months ago.) He did propose configuring another computer. Is this what's know as Bait & Switch? As a customer that would like to be a "satisfied customer," it appears that Dell is falsely advertising and not honoring the deals that it offers.
zbestwun2001
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December 21st, 2013 10:00
FYI, external websites are notorious for being outdated.
Bait and switch, or just an outdated website....?
I'll give Dell the benefit of the doubt.
I hope you find a system that will please you.....
Z..............................