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December 16th, 2017 06:00

Dell says package was Shipped but FedEx just says Label has been created

the package was shipped 12/8 by dell and was supposed to deliver 12/15. fedex doesn't have anything updated and just says label has been created

4 Posts

December 16th, 2017 19:00

I'm in the same boat.  Ordered 12/4.  Label from 12/7.  Supposed to be here by 12/18.  No actual sign of shipment happening.  

3 Posts

December 17th, 2017 05:00

i am going to wait till monday and see what happens, and if nothing updates i'll probably call

4 Operator

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3.4K Posts

December 18th, 2017 11:00

Thank you for your message. We strive to provide a great purchase experience for all of our customers. I regret we missed the mark in your case.

 

Please click on my Dell username & send a private message with the order number, registered name & email address. We will look into this for you. 

3 Posts

December 21st, 2017 13:00

mine deliverd on monday and its all good, waiting for christmas to open it i guess

1 Message

December 21st, 2017 13:00

So given the number of people making THIS EXACT SAME COMPLAINT (and I'm another) what the heck is going on?    Why are you telling people their laptops have shipped when there is no record of them and you can't figure out where they are days after being notified of the problem?

4 Posts

December 21st, 2017 15:00

Mine FINALLY showed up yesterday.  So there's hope.  However, something sketchy is going on with Dell.

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