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Inspiron 15 7579 2-in-1, repair status, 3 weeks
I sent my inspirion in on Oct 28. I have a FedEx receipt that it was delivered Nov. 3. I was told that repair would take 7 to 12 days. It has now been more than three weeks. Though I have called tech support 4 times, I cannot even find out the repair status. I have been buying only Dell computers for personal and business for more than 30 years. Unless this is resolved promptly, my next computers will be Apple.
DELL-Cares
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November 19th, 2020 18:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
docweathers01
3 Posts
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November 19th, 2020 19:00
This is unacceptable nonsense. Either send me my repaired computer or a new one ... soon.
docweathers01
3 Posts
0
November 19th, 2020 19:00
Your tracking link provides no new or useful information. It does not even show that you have received my computer much less its repair status or return date.