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MPL Asset, NULL value, unable to insert service tag, #2
Hello, Im unable to add my alienware to my product list.
There is this error.
MPL Asset returns NULL value and unable to insert service tag.
Also not show the warranty info.
| Service Tag: | Ship date: January 01, 0001 | Country: Unknown |
|---|
|
×
No information available. |
Thanks
Anonymous
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September 22nd, 2016 09:00
Hi Raphaelcsp,
Thank you for posting your concerns on the Dell Community Forum Customer Care Board. Please accept my apology for any frustration or inconvenience the MPL Asset error may have caused.
I am happy to look into this matter on your behalf. Please reply to my email and provide the requested information so I may access your account records. Also, please provide a copy of your receipt including the Original Dell Order Number and a snapshot of the service tag and express service code.
Thanks,
Lorna