Order Stuck at "Shipped: with local carrier"

I ordered mine on 4th June and build got completed on 30th. I hope doesn't stay in with local carrier status for longer because this delay is anyway pretty bad. Did you manage to receive your laptop?

Hi,

Sorry for not being able to respond to you in time. We're facing an unusual spike in volumes today, and we're only seeing your message now.

Could you provide the Order # and the registered owner's name via direct message? I'll have it checked right away.

-Susanna

For last 3 days, my laptop order is also stuck at "Shipped: with local carrier". Don't know what does it mean ???..

No idea. They don't even provide with any correct tracking status. The call center waiting time is over one hour. At one hour, the network disconnects by default. Quite an upsetting after sales experience. 

@DELL-Cares Awaiting update! Pls connect me to some senior - I want to register a complaint and refund!

• I ordered an INSPIRON laptop on 14 July and the delivery status says "shipped with local carrier" since a week
• I contacted customer service and nothing is happening from thier side
• My order has a local carrier tracking ID which takes me to Bluedart.com and then it says "waybill number not available".
• How long should I wait to get my order delivered?

Okay

How long should I wait for an exact estimated delivery date or a waybill number of BLUEDART shipping services

And one more thing

Why do you guys say my order has been shipped when its actually on hold due to some GSTIN business

Please don't fool us by taking money in advance and delaying orders

Please don't accept orders when you have in stock and everything is okay

Don't accept orders when out of stock and don't play with customers

I'm about to cancel this order and ask a refund if it is not properly informed what is actually going on with my purchase

I don't like it to see "shipped with local carrier" and "tracking number unavailable" in my order status daily

Please fix it ASAP

WORST SERVICE EVER!!!.

I don't know how to reply privately So I'm dumping this here@DELL-Cares 

Estimated delivery date is **bleep**

Don't believe that..

Mine was 25 july but till now I haven't received

Today bluedart site is under maintenance so I can't track my order

But yesterday it showed me that they can deliver it on 3rd August

You will get your waybill number sometime near 20-25 days from your order date.

@Abhijit2001 

Same thing happened with me and same model also.

Don't worry brother

Dell won't care for you 

Don't waste your time calling them or emailing them

I have done everything and I'm done!

I had ordered on 14 july,and I can see it on BLUEDART yesterday

They are handing it to local carrier after 20 days after the ordered date

So it will reach you in 23-25 days 

You can do nothing but WAIT.

Thanks brother for your information . But may i know your estimated delivery date ?when you've done your order.

Hi,

I see the order is delivered.

I understand this has taken sometime due to the current situation.

Do write to us if you have any query, we're always here to help.

Regards,

Pamyaphi

Hi,
I'm sorry about the late response caused due to spike in volume. 

We are doing all we can in order to fulfill our customers orders soon. However, due to the current global situation, this is taking time. Once the order is handed over to the carrier, we will share the tracking number with you.

Regards,

Pamyaphi 

• Hi brother , same thing happened with me now 20 days left but my order status shows same as mentioned . What can I do ?

@devaprasadreddy bro have you received your laptop ? Please reply me