Unsolved
This post is more than 5 years old
4 Posts
0
3812
Order delays
I ordered a Venue 8 Pro on Nov. 03, 2013 and had an estimated delivery date of Nov.15 which has come and gone and I haven't received any new messages revising my delivery date. When I track the order number it still says estimated delivery date Nov. 15. Now I understand delays but it would be nice to be contacted and told what is going on especially when we are coming up on 2 weeks past the date. I have phoned and live chatted but still don't know when my tablet will appear. I've had really good experiences with Dell in the past, this one not so much. I am in Canada by the way.
Prateek K
943 Posts
0
November 25th, 2013 11:00
Hi JoeyD68,
We regret the inconvenience caused to you due to this issue. To check the reason for the delay, send me a private message with the order/reference number so that I can let you know the estimated shipping date. To send a Private Message, click my User name and Start Conversation.
Please reply if you have further queries.
Thanks & Regards
Prateek K
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.