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Past Due Notice Email - Scam??
I received an email which seems like a phishing email that says I have invoices or credit memos that are past due and pending payment. The email is from CFO@dell.com and there is no reference to an amount due. It just says use Dell's Web Tool at https://myfinancials.dell.com/landing.aspx to manage your account.
I tried calling customer service but DFS couldn't tell me anything because I don't have an account with them. So I'm just trying to figure out is this a scam, a glitch, if I do owe anything (which I don't believe I do), and what may be going on.
I can provide the email and PDF document I received for further investigation.
Here is a link to a similar issue in the past
https://www.dell.com/community/Customer-Care/quot-Notification-of-Overdue-Amount-quot-Collection-Letters-for/td-p/5146415
Thanks
Josh
USCompuTech
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March 22nd, 2020 18:00
I received this email twice once on Feb 13 2020 and another one on March 22 2020
Legacy777
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March 22nd, 2020 18:00
I never received any additional follow up and never did anything.
Raughnbo
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October 5th, 2021 01:00
I just received this email this morning and it sure feels like a scam to me.
I don't plan on doing anything except reporting it as spam
ODriscoll
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February 4th, 2022 12:00
To the best of my knowledge, I received this email twice. One on January 1 and another on February 4 2022.
But I have a vague memory of receiving this a few more time in 2021.
There is a number, but no clue to what it refers to :
(Customer #? Order #? Invoice #?)
And the rest is blank, no name, no account number, no amount.