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Poor service from dell customer care teamFwd: | Service Request No |
Hi,
This mail regarding my complaint regestred 2 days back.
So i am coming to the point that yesterday i got a call from dell superviser asfha she is not to be in the possition to help the customer she dont know how to talk. for that experience i lost trust from dell she is like machine hai aaj repair hoga to kal karab b hosakta hai.
Dell customer service is 3rd class service i am very disappointed feom you manager answer which she provided yesterday.
I want my laptop replaced. I dont want anything and from now no trust in DELL Sorry to say that.
You people either give me my refund or else give me a new laptop.
I wany my laptop replaced or else refund my money
Further, any senior level mangers can call me on my no.
i.e
Anonymous
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5 Practitioner
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274.2K Posts
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August 23rd, 2017 18:00
Thank you for your message.
Seems like your experience with us has been not good so far. However, let me assure that our customers are and will always remain our priority. We hope that we get a chance to turn around your experience.
Please click on my Dell username & send a private message with the service tag, registered name, email address & a brief on the issue. We will look into this and assist you within our support boundaries.