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Scam call
Received a call from 512-723-0000 caller ID said Dell computers. I normally would not answer but just yesterday I got a fraud alert on one of my credit cards. There were a couple of charges over $1000 each that I did not make..one to dell. The caller said they had received a replacement order that was sent back and wanted me to confirm address to send invoice. I said I didn’t place any replacement order.. he went through he spill again.. I said I didn’t place any orders an was not giving him any information. He started again and I just hung up
ejn63
10 Elder
10 Elder
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23.2K Posts
1
January 11th, 2023 13:00
If you have not notified your card provider and had the account closed and a new card issued, that's something you should do immediately. The call had nothing to do with Dell and was a fraud that was spoofed to look like it came from Dell.
DELL-Chris M
Community Manager
Community Manager
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54.3K Posts
0
January 12th, 2023 06:00
ejn63 is correct. This was not Dell.
* Go back to the top of this Customer Care board
* Open, FAQ Customer Care
* Read, Scammers posing as Dell Technical Support