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jstaff48
Copper

Warranty is showing wrong Monitor model?

I purchased a monitor back in April 2016 (U2515H), and have had a black spot in the middle of the screen. I went to enter in the service tag number, and It is showing up as a S2316M? On top of that it says the warranty is expired, and the details show it was only active for 1 day. It also shows the warranty expiring 3 months before I purchased it, and that it was shipped 6 months after the purchase date? 

Anyone else having this issue?

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Moderator
Moderator

RE: Warranty is showing wrong Monitor model?

Click my DELL-username and send me a Private Message with the U2515H Service Tag number and 20 digit serial number.

* Did you purchase this new directly from Dell? Or from a reseller?
* If purchased directly from Dell, from what country website was the purchase made?

and have had a black spot in the middle of the screen.
* Post pictures of the standalone U2515H Built-in Diagnostics colored screens showing the black spot. Page 56.

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