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April 3rd, 2018 10:00

Warranty transfer USA to India

hello, my brother bought a Alienware 15 r3 from dell outlet US. the product comes with [AL 15 R3 : 1 Year Hardware Service with Onsite/In-Home Service After Remote Diagnosis ( Included In) ]. He is going to give me that laptop when he will come back to India from US. i just want to ask is that warranty will work in india or not. if not how to get that warranty work in india.

10 Elder

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23.2K Posts

April 3rd, 2018 11:00

As long as the system model is sold in India, the warranty will transfer -- if the system isn't sold in India, it will need to be returned to the US for service.

 Start here:

https://www.dell.com/support/assets-transfer/us/en/4#/Identify

 

4 Operator

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3.4K Posts

April 6th, 2018 06:00

Yes, if there is a hardware issue, based on the warranty you can avail services in India. Provided, the system is officially sold in India.

 

Please complete the ownership transfer by clicking on this link http://dell.to/2hHlC4d

 

Share a screenshot of the transfer confirmation screen on a private message, I will get the transfer process expedited.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

5 Posts

April 4th, 2018 02:00

After a warranty transfer I can easily get my laptop checked from Dell service center in India if there is any manufacturer defect
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