Worst Service

Successful Service for 3 months!

now entering successfully 4th month.

thank you dell!

inspiron

till today the laptop lies in separate spares.

thank you dell!

Responses(1)

A

Anonymous

5 Practitioner

•

274.2K Posts

1

January 3rd, 2017 15:00

Hi rewamohan,

Thank you for contacting us again and providing some information so we could access your account records. This US Customer Care Board is for non-technical issues. You need to continue to work with the technicians supporting your geographical area.

According to the Service Request number you provided your case has been escalated to our Advanced Resolution Group (ARG) who address all of the Executive Escalation issues. According to your case notes, they have tried to contact you 8 times regarding an exchange system.

Thanks,
Lorna

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