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9 Posts

45671

June 2nd, 2008 18:00

AX100 Flare OS download

We have an Dell AX100 with very very 0ld Flare OS. Tryng to register to download software at www.emc.com/dell-ax100support site. It will not take my SN# which is APM00043202837. I confirmed this SN# With the Storage System Serial Number in Navisphere express. Any Ideas. Thanks.

4 Operator

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9.3K Posts

June 2nd, 2008 19:00

You may need to call Dell support and see if they can assist with getting you access to the downloads.

9 Posts

June 3rd, 2008 14:00

I called support and they downloaded 'AX100_Series-Bundle-02.19.100.5.048.zip' for me.  We are using currently using flare 2.08.100.5.011.  I forgot to ask the tech if there was any other software I needed to update like Navishere or powerpath. Any Idea?

 

Thanks Much.

 

 

4 Operator

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9.3K Posts

June 3rd, 2008 14:00

What OSes are you using on the servers that are connected to the AX100?

9 Posts

June 3rd, 2008 17:00

Connected to a single windows 2000 SP4 server at the moment. The ax100 is populated with 12 250GB drives and is full (hoping not to blow anything, restoring would not be fun.)

 

 

 

4 Operator

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9.3K Posts

June 3rd, 2008 19:00

I forgot to ask which fibre channel card(s) you have, and if you're connecting through a switch (if so, which model and what's the current firmware).

9 Posts

June 3rd, 2008 20:00

No switch. Direct connect with 2 Qlogic QLA200 FC2 cards.

4 Operator

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9.3K Posts

June 4th, 2008 14:00

For:
- AX100
- Windows 2000 SP4
- QLA200

The latest versions on the EMC support matrix are:
- Qlogic driver 9.1.4.10
- QLA200 bios 1.23
- Powerpath 4.5.2 or 5.1

If upgrading from a Powerpath version below 4.6 to 4.6 or higher, safest is to first back up your license key if one is installed (license tool via the start menu, or from a dos prompt you can do a "powermt check_registration"), then uninstall Powerpath, reboot and install the new Powerpath. During the install of Powerpath 4.4 and higher it asks if you're installing this on a server that will only connect to an AX-series system. If you say yes, it will not ask/need a license. If you later decide to connect this server to a CX-system (in combination with connecting to the AX or only to the CX), you may need to uninstall Powerpath and reinstall again to put in a license.

The version numbers can be gotten from the EMC support matrices here.

156 Posts

June 4th, 2008 18:00


@Dev Mgr wrote:
During the install of Powerpath 4.4 and higher it asks if you're installing this on a server that will only connect to an AX-series system. If you say yes, it will not ask/need a license. If you later decide to connect this server to a CX-system (in combination with connecting to the AX or only to the CX), you may need to uninstall Powerpath and reinstall again to put in a license.

If you ever need to add a license key to PowerPath, simpliy go to Start -> Programs -> EMC -> PowerPath Licensing Tool.  You can add or remove a license key with this tool.  It is also a easy way to copy and paste the license key into an email, notepad or Word for future reference. 

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