Unsolved
This post is more than 5 years old
1 Rookie
•
15 Posts
0
6854
Problem DELL SC2020 "Write cache currently stopped in storage center"
Hello everyone,
In our IT infrastructure, we have a DELL SC2020 server. In Storage Center, we noticed the following error message:
"Write cache currently stopped in storage center"
Could you help us in order to resolve this problem?
We have successfully updated the firmware, without success.
Please find attached a capture of the message.
Thank you in advance.
Nextiraone
DELL-Sam L
Moderator
Moderator
•
7.1K Posts
0
June 6th, 2017 09:00
Hello Nextiraone,
You stated that you was able to update the firmware on your SCv2020 without success? What was the error that you received when the firmware did not complete? Also how did you get the firmware to upgrade your SCV2020?
Please let us know if you have any other questions.
tcrescence
1 Rookie
1 Rookie
•
15 Posts
0
June 6th, 2017 23:00
Hello,
I misspoke. We successfully updated the firmware. But the problem hasn't been resolved (Write cache).
We used Storage Center for updating the firmware.
Best Regards,
Nextiraone.
DELL-Sam L
Moderator
Moderator
•
7.1K Posts
0
June 7th, 2017 14:00
Hello Nextiraone,
Where did u download the firmware file from? Did you select firmware upgrade in Storage center and it downloaded the file for you?
Please let us know if you have any other questions.
tcrescence
1 Rookie
1 Rookie
•
15 Posts
0
June 13th, 2017 23:00
Hello
I selected firmware upgrade in Storage Center and it downloaded the file. It isn't the firmware upgrade the origin of this problem.
The problem : "Write cache currently stopped in storage center".
Could you give me tracks for resolving this problem?
Thanks
Nextiraone
DELL-Sam L
Moderator
Moderator
•
7.1K Posts
0
June 14th, 2017 10:00
Hello Nextiraone,
Can I get you to do a phone home from your SC2020. I will also send you an email that I need you to reply back to with your controller serial #’s so that we can look into your phone home logs.
Please let us know if you have any other questions.
mosheshish
1 Message
0
December 3rd, 2018 05:00
Hey I also have exactly the same problem
DELL-Sam L
Moderator
Moderator
•
7.1K Posts
0
December 3rd, 2018 13:00
Hello mosheshish,
Were you trying to upgrade the firmware on your SC? If so did you contact support so that they can release the firmware to your system for download?
Please let us know if you have any other questions.
SysMan022
1 Message
0
April 21st, 2022 09:00
What was the resolution to this issue ? Provide details please.
DELL-Sam L
Moderator
Moderator
•
7.1K Posts
0
April 21st, 2022 13:00
Hello SysMan022,
What is the issue that you are having with your compellent system? What is your current SCOS version?
inmyworld
3 Posts
0
August 2nd, 2023 12:00
What was the resolution to this issue ? Provide details please.