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April 23rd, 2018 06:00
Daily email Autosupport
Hello everybody.
From some days, my daily email to the recipient autosupport@autosupport.datadomain.com doesn't work.I receive this error:
"Host or domain name not found. Name
service error for name=asupeng01.isus.emc.com type=A: Host not found"
Maybe the standard email of the support was changed? How can I modify the Autosupport recipient?
Thanks in advance.
Roberto
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jbrooksuk
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April 26th, 2018 10:00
Hi Roberto, sorry, I only just read this.
We had a slight issue with receiving emailed autosupports during the time you posted this, it should have allowed your email to be correctly sent on 24th, I haven't found any failures since then from customer systems.
If not, please do let us know by SR or here.
Regards, Jonathan