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robiabc

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8 years ago

R

robiabc

1 Message

0

1631

April 23rd, 2018 06:00

Daily email Autosupport

Hello everybody.

From some days, my daily email to the recipient autosupport@autosupport.datadomain.com doesn't work.I receive this error:

"Host or domain name not found. Name

      service error for name=asupeng01.isus.emc.com type=A: Host not found"


Maybe the standard email of the support was changed? How can I modify the Autosupport recipient?

Thanks in advance.

Roberto

  • jbrooksuk

    208 Posts

    1286

    0

    Posted April 26th, 2018 10:00

    Hi Roberto, sorry, I only just read this.

    We had a slight issue with receiving emailed autosupports during the time you posted this, it should have allowed your email to be correctly sent on 24th, I haven't found any failures since then from customer systems.

    If not, please do let us know by SR or here.

    Regards, Jonathan