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9964
January 23rd, 2014 12:00
Data Domain sync error .. Says replication partner disabled
I am new to this device.
Just got volunteered to fix a problem with two of them for a customer.
I have posted the error in the discussion tittle.
I was going to force a resync but it is asking me to pick a MTree mode.
Pool or directory.
Or is there something else I should look at first?
When I am logged into the conosle of the source it shows both DD's.
When i am logged into the destination it just shows itself. Normal?
Thanks
Mike
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PatrickBetts
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116 Posts
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January 23rd, 2014 12:00
Hi Mli7777,
My name is Patrick Betts and I am a DataDomain TSE. If you would email me the serial number of the affected system I'll take a look at the AutoSupports ( patrick.betts@emc.com ). You may need to open a support case on this matter. Also, mtree, directory, and pool (along with collection) are types of replication modes you can use between DataDomain systems. The issue with one system seeing both and the other seeing just one could mean the one system may have lost it's authentication to the other machine.
Best Regards,
Patrick
EDIT: The system was saying that the replication partner was disabled due to a manual throttle that was being applied during work hours.
iimnordic
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19 Posts
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January 27th, 2014 04:00
Hi mil7777,
In the DataDomain GUI under the "Replication tab" you can see the Type of replication in your enviroment (Pool , mtree, directory etc) Maybe the answer is quite simple .. they are disabled as mentioned in the error message.
Under the "Replication tab" you can enable the pair again, othereise verify free space on the destination, license (!?) , filesys enabled?
, Same DD os? (So no upgrades of DDos where made on DD system A but not upgraded on DD system B), All paths are case sensetive, Can source and destination ping / communicate each other? Also make sure to review your replication throttle settings.
From putty / command line you can do some basic troubleshooting:
#replication status all
Output should be 'Enabled' 'Connected' and 'Synced' this current date.
You also have the official guide for Replication troubleshooting located here:
https://my.datadomain.com/download/kb/rp/Replication_is_not_working.html