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December 19th, 2013 01:00

Upgrade 5.2.x to 5.4

Hi everyone,

I tried upgrading one of my clients' DD620 from 5.2 to 5.4, but it seems the upgrade path is not available. I could upgrade within the same version 5.2.x to another 5.2.x, but not straight to 5.4. Furthermore, the 5.3 is deprecated and there is no download available to create a single-hop upgrade from 5.2 > 5.3, and then to 5.4.

Anyone have any ideas?

Regards,

Edin

1 Message

December 19th, 2013 02:00

Hello Edin,

did you read the Section "Upgrading to DD OS Version 5.4.0.8" in the Release Notes ?

I did it this Way on 2 DD510 Systems and it worked fine

Regards Werner

355 Posts

December 19th, 2013 05:00

Hello Edin,

Please go through following document which provides detailed information of DD OS 5.4 upgrade.

https://support.emc.com/docu50984_Data-Domain-System-Controller-Upgrade-Guide-5.4.pdf?language=en_US

Hope this will help you.

Regards,

Pawan

2 Intern

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14.3K Posts

December 24th, 2013 04:00

EdinM wrote:

Hi everyone,

I tried upgrading one of my clients' DD620 from 5.2 to 5.4, but it seems the upgrade path is not available. I could upgrade within the same version 5.2.x to another 5.2.x, but not straight to 5.4. Furthermore, the 5.3 is deprecated and there is no download available to create a single-hop upgrade from 5.2 > 5.3, and then to 5.4.

Anyone have any ideas?

Others already tackled path part - let me enlighten you in respect to 5.3.  5.3 and 5.4 are the "same".  What happened here was that at the time of EMC World 2013, engineering released 5.3 code (DA).  However, by that time, new DD hardware models were not in - that happened couple of months after.  5.3 didn't support those, but 5.4 did.  And since 5.4 was 5.3 it was logical to kill 5.3 which is nothing more than 5.4 minus support of new models.  Obviously, some roadmaps were either executed a bit later or a bit faster, but these are harmonized now by killing 5.3 for good.  That means that some 5.3 should be considered as skipped version as it never existed.  For example, 2 hop upgrade path support (eg. 4.9->5.1, 5.0->5.2) in this case means that 5.1->5.4 is valid and supported.

116 Posts

January 6th, 2014 06:00

Hi Edin,

Were you able to perform the upgrade of your system to 5.4?  Please let us know if you need any assistance.

15 Posts

January 8th, 2014 00:00

Hi everyone,

first of all, thanks, @Hrvoje, I knew the HW upgrade path and was aware of the DDOS5.3 hop to 5.4. Therefore, I never attempted to upgrade to 5.3, but since I could not do the upgrade from OS 5.2.3.1-387929 to 5.4.0.8-404909, I just wanted to see if it is possible to do it first to 5.3 (having in mind the upgrade path you had to follow in the past).

I have skimmed through the release notes and will test the procedure (I also have access to DDPG) and let you know the results soon.

Thank you all for participating in the discussion.

15 Posts

January 8th, 2014 23:00

Update @all: I did an upgrade from 5.2.1 to 5.4.0.8-404909 and it went perfectly. I'm guessing that the package I had back then, when I tried to do the 5.2 > 5.4 on a different box, was somehow corrupt.

2 Intern

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14.3K Posts

January 9th, 2014 00:00

You can always run precheck to make sure package is ok (though in this case, you still leave the space there might be an issue with box itself as it was different one).

15 Posts

January 20th, 2014 03:00

I'll check the box in question once again. Had another 5.1>5.4 upgrade, it went without a single hiccup. The box was active and in full working order for 418 days before the upgrade

15 Posts

May 21st, 2014 14:00

I have done this a number of times and am doing it again, tomorrow... You can upgrade two levels in the same main level family... Example 5.2 -> 5.4... or in this case 5.1 -> 5.4 because there is no official 5.3 release.

Even I open a place holder upgrade ticket with Data Domain support team. Go to Support.emc.com, create a case and instead of Technical Issue, choose UPGRADE. This is a schedule ticket, so do this a few days in advance.

If it is a remote ddos upgrade, ensure your IPMI (remote power similar to ILO) is configured and tested before you start.

Yes, I love my job and my bosses are wicked cool!

Semper fidelis, /ALE

Eddie Albert, EMC Solutions Architect

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