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February 26th, 2015 07:00

DPA 6.1 SP2 Datastore Install Fatal Application Error

Good morning all.

Attempting a new install on a Windows 2012 R2 server.  While installing the Data Store (to a separate server) I get a Fatal Application Error:

"This application has Unexpectedly Quit"

"Invocation of this Java Application has caused an

InvocationTargetException.  This application will now exit (LAX)"

Details:

ZeroGu6: Windows DLL failed to load

    at ZeroGa4.b(DashoA10*..)

    at ZeroGa4.b(DashoA10*..)

    at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)

    at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

    at com.zerog.ia.installer.Main.main(DashoA10*..)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

    at java.lang.reflect.Method.invoke(Unknown Source)

    at com.zerog.lax.LAX.launch(DashoA10*..)

    at com.zerog.lax.LAX.main(DashoA10*..)

66 Posts

February 26th, 2015 07:00

Hi. This is a known issue with DPA versions prior to DPA 6.2.0 and is caused by a limitation with the installer technology used (this version of the installer does not recognize Windows 2012 R2).

Good news is that there is an easy workaround -- just change the install file properties to Windows 7 Compatibility mode before running the install.

[Note that this is documented in the 6.1.2 release notes under 'Known Problems and Limitations', although it can be difficult to find specific errors when looking through that document].

24 Posts

February 26th, 2015 08:00

Thanks Gareth.  I'll try that.  Totally missed that in the document. 

14.3K Posts

February 26th, 2015 08:00

Any hint when 6.2 will reach GA status?

24 Posts

February 26th, 2015 08:00

Yep.  That was it.  Thanks Gareth.

66 Posts

February 26th, 2015 09:00

DPA 6.2.0 is currently available as part of the Directed Availability program. The code is full GA quality and is supported the same as a GA release - you just need to register in order to get access to the download. Also note that DPA 6.2.0 now includes a built-in 60 day license, so even if you just want to download to check out the new features you can do so.

Gareth

14.3K Posts

February 26th, 2015 10:00

Thanks!

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