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Advanced Threat Protection stopping program
I am trying to run a license program and the Advanced Threat Protection is stopping it. I have added the folder exclusion and the exe exclusion as well but it still gets blocked. So I uninstalled the Advanced Threat Protection and it is still being blocked. But I can run it on a computer that doesnt have Advanced threat protection or Encryption installed at all (the file is not encrypted either).
I had originally found where the exe was quarantined and waived it but now I cant find it at all.
Is there something now on my computer that is still stopping it due to the Advanced Threat?
Thanks,
Donna
Brian Piatt
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June 20th, 2019 07:00
Hello Donnaroehrig,
I'm not aware why ATP would still block the program after being removed, unless the script/exe was quarantined at the time of removal.
I would suggest to troubleshoot:
Let me know if you run into any issues or have further questions.
Brian Piatt
L4 | Dell Data Security #Iwork4Dell
Need immediate help? Please call the Dell Data Security queue at https://www.dell.com/support/article/us/en/04/SLN297692