New Chat Support Hours
For U.S. customers, Chat Support now has extended hours and is available Monday-Friday, 7 a.m. - 7 p.m. CST. Come Chat with us. macOS Mojave 10.14.5 Support
Dell Data Security now supports macOS Mojave 10.14.5 on:
· Dell Encryption Enterprise for Mac v10.1.0.8425 and later · Dell Data Guardian v2.5.0 and later · Dell Threat Defense v1512 and later · Dell Endpoint Security Suite Enterprise v1511 and later Symantec Endpoint Protection and Dell Encryption Compatibility Dell Data Security and Symantec have worked together to identify a race condition during file renames on endpoints running Symantec Endpoint Protection v14.X and later with Dell Encryption 8.18.0 and earlier. In rare instances during a rename or move operation for a file, memory may become corrupted, resulting in an Operating System failure. To resolve, upgrade Dell Encryption to 8.18.1 or later. For more information, reference Operating System Failure with Dell Encryption and Symantec Endpoint Protection. Dell Data Security May Releases · Dell Data Guardian v2.6.0 · Dell Security Management Server Virtual v10.2.4 Expanded Support for Self-Encryption Drive Models Additional Seagate, Hynix, and Samsung drives have been validated with Dell Encryption. For more information, reference Dell Encryption Enterprise Self-Encrypting Drive Manager System Requirements. Webinars Did you know we offer a 1-day webinar to help you deploy your Dell Data Security Encryption Server? The webinar can cover both Enterprise Server and Virtual Server designs and help you be prepared for establishing your encryption environment. In addition to deployment basics, we cover best practice management and how-to scenarios. For more information and to get into the webinar, contact your sales representative and ask for the Dell Encryption Enterprise Management Server Installation and Best Practices Webinar. Dell Data Security Forum Join the conversation and see what other DDS users are saying. Do you need to save data after a BSOD? See how we were able to help a customer do just that. Are your users not registering properly to the Dell Security Server when logging into their laptop with a smart card? See how address this question. Trouble getting to Dell Data Security ProSupport? With many products and services available to Dell customers, it is sometimes difficult to get to the right team when opening a support case. To address this, the Dell Data Security team has created the very first dedicated global queue within Dell for a product suite. Never again be caught in a maze, get straight to the experts immediately for all of your Dell Data Security support needs. Within the United States, the dedicated number is 877.459.7304, Option 1, X4310039. For a list of in-country phone numbers, click here. Helpful Links Dell Endpoint Security Suite Enterprise or Threat Defense is Showing as Disabled or is not Displayed Within the Windows Security Center
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