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November 18th, 2022 01:00
Dell DOM Version 3.9.0 (Build 55) - Server stuck in reporting Critical
We have a Poweredge R630 which had some issues with hardware which we have now resolved but the Health is stuck in Critical state. Doing refreshes and reboots of both units have not changed the status at all.
Is there a script or method to reset the health so that it shows Healthy again?
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DELL-Charles R
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November 18th, 2022 06:00
Hello Scott_Wilson,
Can you post image of the OME critical details with more information?
What issues were resolved on the R630 that were critical?
After that I can recommend a couple of step to try:
*Try clearing cache on the browser you use to access OME and see how it reports.
*Do a flea power drain on the R630 and check results:
drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.
Check results
*Save the System Event log (SEL) of the R630 iDRAC, clear the SEL log and reboot the iDRAC. Then refresh status in OME.