Ignore alerts

Question

In OpenManage Essentials we could right-click a device and choose Ignore Alerts from this Device. This was useful in maintenance situations to avoid having alerts sent out.

I'm not seeing any such feature in OpenManage Enterprise. Only solution would be to disable the Alert Policy which would the apply to all devices. We don't want this.

Are there no way to suppress/ignore alerts from a single device?

Dell-DylanJ · Answer

The only option I'm seeing to ignore alerts is on page 82 of the user guide. You might read over that section and see if it's helpful. I'd check, but I don't have an OpenManage Enterprise instance to cross reference. https://topics-cdn.dell.com/pdf/dell-openmanage-enterprise-v32_users-guide_en-us.pdf

rogers78 · Answer

Thanks for the suggestion, but unfortunately that would be a reactive solution after an alerts has already happened. We want to be pro-active and prevent alerts from triggering actions.

TXBruce · Answer

I created 2 policies to ignore alerts.  One will only ignore fiber channel & network connection drops.  We use this for patch reboots.  The other one ignores all alerts.  This I use if I am going to work on the hardware.  I will add systems to these policies when needed.

Dell OpenManage Enterprise

Ignore alerts

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