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augustinm
Silver

Non-Compliant Systems not displayed

Hello,

After upgrading to OME 2.4 version I cannot see any systems in the Non-Compliant Tab, list.

I can see in the Summary Tab the compliant and non compliant system as bars in the graphic and with the corresponding numbers, counts.

I can see also in the Compliant Tab systems but I see nothing in the Non-Compliant Tab.

After upgrading to 2.4 version I've rediscovered and reinventoried All Ranges, i.e. all the systems,

Then trying to solve the problem I've updated to the newest Firmware Update Catalog -> not solved -> and then reimported form other source, i.e. ftp and restarted OME server also -> but with no results, not solved

Thanks in advance,

Augustin

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11 Replies

Re: Non-Compliant Systems not displayed

Hi Augustin,

Thanks for the post on OME 2.4.

The new bar graph is clickable, can you try clicking the non-compliant (RED) bar and see if it navigates to the tab with results?

Thanks,

Shivendra

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augustinm
Silver

Re: Non-Compliant Systems not displayed

Hello Shivendra,

I've already did that and before and not visible, solved.

I've tried also Mozilla Firefox and Chrome browsers and the same Smiley Sad

Kind regards,

Augustin

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Re: Non-Compliant Systems not displayed

Can you try clicking the refresh button on right corner of non-compliant tab and see if populates the list?

Thanks,

Shivendra

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augustinm
Silver

Re: Non-Compliant Systems not displayed

Hi Shivendra,

I did it and not working, i.e. Non-Compliant list remains empty.

Yesterday I imported once again Firmware Update Catalog and after that about 20 systems appeared on the Non-Compliant list. Now it's empty again.

To me looks like it's an application bug. What else should I try to fix it? Smiley Sad Smiley Happy

And one more thing, I can see there is no refresh button on the right corner of Compliant Tab.

Is this OK? I suppose it should be there, just as it's on Non-Compliant Tab.

Kind regards,

Augustin

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royelt
Bronze

Re: Non-Compliant Systems not displayed

Hi,

I have excactly the same problem after upgrading from OME 2.3 to 2.4.

But after trying refresh button a couple of times I got this error:

System.Exception: The data cache did not refresh correctly.
Method timed out: LoadLocationRobos(...)
Method timed out: DataCache.Security.Load(waitHandles)
Method timed out: LoadTaskTables(...)
Method timed out: LoadDataSchemas(...)
Method timed out: LoadDeviceImport(...)
Method timed out: LoadCredentials(...)
Method timed out: LoadIdentitySets(...)
Method timed out: LoadComputePools(...)
Method timed out: LoadDeviceBackupProfile(...)
Method timed out: LoadManifestToGroup(...)

   ved SmartConsole.DataCache.FaultTolerateTimeouts(Dictionary`2 waitHandles)
   ved SmartConsole.DataCache.Load()
   ved SmartConsole.DataCache.<Load>b__28c()
   ved SmartConsole.Update.UpdateManager.<executeThread>b__b(Object wcParam)
The data cache did not refresh correctly.
Method timed out: LoadLocationRobos(...)
Method timed out: DataCache.Security.Load(waitHandles)
Method timed out: LoadTaskTables(...)
Method timed out: LoadDataSchemas(...)
Method timed out: LoadDeviceImport(...)
Method timed out: LoadCredentials(...)
Method timed out: LoadIdentitySets(...)
Method timed out: LoadComputePools(...)
Method timed out: LoadDeviceBackupProfile(...)
Method timed out: LoadManifestToGroup(...)

System.Exception: The data cache did not refresh correctly.
Method timed out: LoadLocationRobos(...)
Method timed out: DataCache.Security.Load(waitHandles)
Method timed out: LoadTaskTables(...)
Method timed out: LoadDataSchemas(...)
Method timed out: LoadDeviceImport(...)
Method timed out: LoadCredentials(...)
Method timed out: LoadIdentitySets(...)
Method timed out: LoadComputePools(...)
Method timed out: LoadDeviceBackupProfile(...)
Method timed out: LoadManifestToGroup(...)

   ved SmartConsole.DataCache.FaultTolerateTimeouts(Dictionary`2 waitHandles)
   ved SmartConsole.DataCache.Load()
   ved SmartConsole.DataCache.<Load>b__28c()
   ved SmartConsole.Update.UpdateManager.<executeThread>b__b(Object wcParam)

* * * * * * * * * * * * * * * * * * * * * * * *
* * * * * * * * * * * * * * * * * * * * * * * *
Local Stack Trace:

SmartConsole.ErrorHandler >> Show
Dell.OME.OMEProxyManager >> ShowError
SmartConsole.Update.UpdateManager >> <executeThread>b__b
System.Threading.QueueUserWorkItemCallback >> WaitCallback_Context
System.Threading.ExecutionContext >> Run
System.Threading.QueueUserWorkItemCallback >> System.Threading.IThreadPoolWorkItem.ExecuteWorkItem
System.Threading.ThreadPoolWorkQueue >> Dispatch
System.Threading._ThreadPoolWaitCallback >> PerformWaitCallback

-----------------

Then I Have to touch the "Reload OME" button.

 

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augustinm
Silver

Re: Non-Compliant Systems not displayed

Hi,

This confirms what I've said before, that's an application bug.

I see no other things to do trying to fix it.

Kind regards,

Augustin

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kwockj
Copper

Re: Non-Compliant Systems not displayed

I am having the same exact results as well after upgrading to OME 2.4 

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kwockj
Copper

Re: Non-Compliant Systems not displayed

I have reverted back to OME 2.2 after backing up the OME DB, uninstaling OME 2.4, restoring the OME DB prior to ugprade, and reinstalling OME 2.2 and I'm back in business. 

I notice that the web interface is much more responsive in OME2.2 vs OME2.4 as well.  OME 2.4 UI was very laggy/unresponsive along with the non-compliant tab issue.

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Re: Non-Compliant Systems not displayed

I suggest you to get in touch with Dell Support, they can take a closer look and help in resolving the problems.

Thanks,

Shivendra

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