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J

46952

May 19th, 2015 05:00

OME detects incorrect update on some servers

I'm running OME 2.0.1.2222 and monitoring some servers and switches.

Last week, the OME report there´s a new Catalog version. I run a job to update the catalog.

After this, a lot of new updates appear on OME. But, in some cases, an update appear as needed to some servers, but those updates are´nt design for those servers.

For instance,  the case below:

Server is a PowerVaultNX3200, running Windows 2008 R2. 
OME is reporting that update "Network_Driver_HP103_WN64_16.5.0_A00.exe is needed to this server. But when I run this update package on my server, I see an message: "No devices present"

Looking forward, this update refers to an Intel PCI-E 10 Gig an 1Gig Family driver update. But in my server, I only have QLogic NICs interfaces.

Obviously this update won't work.

Is this an OME issue or a Dell Catalog problem? The OME don't verify which are the hardware that I have on my server and compare to the updates on catalog?

Tks

1K Posts

May 19th, 2015 07:00

Hi,

Can you please confirm the OMSA version that you have on this system?

26 Posts

May 19th, 2015 08:00

Version 8.1.0

Broadcom SNMP Agent Version 17.6.4
Common Storage Module Version 5.1.0
Data Engine Version 8.1.0
Hardware Application Programming Interface Version 8.1.0
Remote Access Controller Managed Node Version 8.1.0
Instrumentation Service Version 8.1.0
Apache Tomcat Webserver Version 7.0.57
Oracle Java Runtime Environment Version 1.7.0_72
Server Administrator Core files Version 8.1.0 (1518)
OMACS Version 8.1.0
Instrumentation Service Integration Layer Version 8.1.0
Server Administrator Instrumentation files Version 8.1.0
Inventory Collector Version 14.11.00
Storage Management Version 5.1.0
Server Administrator Common Framework Version 8.1.0
Operating System Logging Version 8.1.0
Server Instrumentation SNMP Module Version 8.1.0

Server Instrumentation WMI Module Version 8.1.0

1K Posts

May 19th, 2015 23:00

Thanks for the update. OMSA 8.1 had this issue and OMSA is on the verge of releasing a fix for this issue. Stay put, we will keep you posted.

26 Posts

May 20th, 2015 05:00

Is there any date prevision?

1K Posts

May 20th, 2015 22:00

I will not be able to give you a date right away but it will be very soon.

1K Posts

June 24th, 2015 10:00

It seems the issue has been resolved by OMSA in their latest release with is available on support site. Please download the latest OMSA 8.1 patch release. Let us know how it goes.

26 Posts

June 24th, 2015 10:00

Nothing yet?

26 Posts

June 24th, 2015 11:00

But I'm running the 8.1 version of OSMA. In the site, is the latest version (7 April 2015).

Sin the begining of this thread I reported that I have this version.

23 Posts

June 24th, 2015 21:00

v8.1.0.1 is out, you'll want to look for a "patch" for OpenManage in the downloads section of your server.

Edit: Here's a direct link to the 64bit download:

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=CP48F&fileId=3465502877&osCode=W12R2&productCode=poweredge-r730&languageCode=EN&categoryId=SM


Installing it requires an admin command prompt and using "msiexec.exe /update "

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