OME2 Cannot delete discovery range

Hi and thanks for the post.

Can you confirm the OME version and build number in the About Box?

Thanks,

Rob

delltechcenter.com/ome

OME 2.0.0.1926

Hi,

Can you try restarting the DA service (DSM Essentials DA service) from services.msc and then check again?

Same problem after restart service...

I rebooted the server also, same problem

I think it is the DiscoveryConfiguration table...

Hmm, ok, thanks for the update.  We'd seen this in an earlier release, but I was thinking it was fixed in 2.0, so surprised to see this.  Is this a fresh 2.0 install or upgrade from 1.3?

For 1.3, folks would use SQL Server manager to delete the range from the database, but they had to disable triggers first.  You might open a ticket so we can get a closer look at this issue on your system (800-945-3355).

Thanks,

Rob

delltechcenter.com/ome

It's a fresh install,

until a few months ago it worked, but now I have this problem and I have not done any modification...

In which table I need to delete the record?

Thanks

I have this exact same problem.  I installed OME 2 and told it to use a local SQL instance on my PC.  Where do I go to find whatever I'd need to delete?  Any help would be great.

The table name is dbo.DiscoveryConfiguration table. You can find it under the OpenManageEssentials database but like Rob mentioned you will have to disable the triggers first. It will be better to open a support ticket.

Though you can try to stop all the OME services, then delete the data from this table. Don't forget to take a back up of the OpenManageEssentials database before you try this,.

We'd love to have support get a copy of the database if anyone wants to open a ticket.

But if you workaround it by deleting it from the database directly, as Pupul mentions...be sure to shut down OME and stop the 3 OME services in services.msc.

Thx

Rob

Hi,

I am using OME 2.0.1.2222 and have the same issue. In my case it was an upgrade - which completed successfully.

I'll go chop up the DB directly now.

Will it be possible for you log a trouble ticket? We have never seen this happening and really need to know what is causing this. The support number is 800-945-3355 .

In the meanwhile, you can try the workaround.

I am having a similar problem. I cannot delete duplicate discovery ranges in 2.1.0.2635.

This has been an issue since OME 1.0! Years later and this issue still has not been fixed.

Hi,

Can you try restart the DSM Essentials DA service from services.msc and then try to delete the ranges. What do you mean when you say duplicate ranges? A screenshot of the same will be really helpful.