OpenManage Essentials is taking an hour to load the user rol

Hi,

 

Looking at the logs, this is what I see:

General Information 10/16/2018 12:52:31 PM App.xaml Loading user roles complete.
General Information 10/16/2018 11:52:30 AM App.xaml Loading user roles...

It literally takes an hour to load the user roles.

 

Number of users configured: 3, all Admins, being in OME or the server

 

OME version: 2.4.0.930

It's running on a domain controller.

 

During OME startup, there is also an error logged:

Critical 10/16/2018 1:52:45 PM FailsValidation The sender is SmartConsole.DataServiceReference.DataServiceClient and the exception is System.ServiceModel.CommunicationException: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.50907.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.50907.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.50907.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer at System.Net.Browser.BrowserHttpWebRequest.InternalEndGetResponse(IAsyncResult asyncResult) at System.Net.Browser.BrowserHttpWebRequest.<>c__DisplayClassa. b__9(Object sendState) at System.Net.Browser.AsyncHelper.<>c__DisplayClass4. b__0(Object sendState) --- End of inner exception stack trace --- at System.Net.Browser.AsyncHelper.BeginOnUI(SendOrPostCallback beginMethod, Object state) at System.Net.Browser.BrowserHttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result) --- End of inner exception stack trace --- at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result) at System.ServiceModel.ClientBase`1.ChannelBase`1.EndInvoke(String methodName, Object[] args, IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.DataServiceClientChannel.EndUpdateDeviceConfigurationFolderShare(IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.SmartConsole.DataServiceReference.IDataService.EndUpdateDeviceConfigurationFolderShare(IAsyncResult result) at SmartConsole.DataServiceReference.DataServiceClient.OnEndUpdateDeviceConfigurationFolderShare(IAsyncResult result) at System.ServiceModel.ClientBase`1.OnAsyncCallCompleted(IAsyncResult result).

 

Finally, there is a cache issue apparently:

General Information 10/16/2018 1:52:45 PM DataCache.ClearDeviceGroupTables() Clearing devices from data cache
General Information 10/16/2018 1:52:45 PM DataCache.ClearDevices() Clearing devices from data cache
Warning 10/16/2018 1:52:45 PM DataCache.Recover() Attempting to recover...
Warning 10/16/2018 1:52:45 PM OMEProxyManager.FailsValidation();() Resetting the fault tolerance count from 1 to 0
Warning 10/16/2018 1:52:45 PM ProxyManager.FaultTolerate() Fault tolerance on communication exception in progress -> Count: 1

 

Every time I try to do an operation (Get the latest catalog, do a manual discovery, initiate updates, either it just sits there or the task is not being scheduled at all).

I can navigate through the tabs and launch OMSA and so on just fine.

Device status does not get updated either.

 

The services have been restarted and the server as well, multiple times in fact.

Can anyone please tell me what is going on?

 

Thanks.