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Openmanage 3.10.1 (build 51 Discovery) error with snmp
Hi everybody
I'm facing this problem while I try to discover some SNMP products
If I use Discovery I get this
Running
Discovery of target X.X.X.X started.
Discovery target resolved to IP X.X.X.X .
: ========== EEMI Code: CJOB4068 ==========
Message: Unable to discover the device because the protocol SNMP used for discovering this target is not supported.
Recommended actions: Enter a valid and supported protocol, and then retry the operation. For information about supported protocols, see the OpenManage Enterprise-Modular User's Guide available on the support site.
=======================================
Task Failed. Completed With Errors.
But if I use te test, I get this
Running
Using protocol: SNMP.
Performing connection test to address: X.X.X.X
7%
100%
The connection was successful to the address: X.X.X.X
Completed
Does anyone has already seen that and did you find a solution.
Thanks
Frédéric Besse
DELL-Charles R
Moderator
Moderator
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3.3K Posts
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April 21st, 2023 08:00
Hello fbfb,
For SNMP see OME User guide : https://dell.to/41OumZK
Page 86-87 Create a custom discovery job for SNMP devices
Check you have the ports open : Management ports and protocols page 26
Use Troubleshooting connectivity for diagnostic Page 207
Reference Dell EMC OpenManage Enterprise tutorial support videos play list:
https://dell.to/3N05B8z
You may like to check OpenManage Enterprise Discovery Troubleshooting
SNMP at the 6:10 minute mark :
https://dell.to/3AfKesx