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7010 SFF bios update stuck at 33% all night
7010 SFF bios update stuck at 33% all night
ended up restarting (what else could we do...)
computer wont boot--no bios screen --nothing
think BIOS is bad...
Dell chat to la-la land got me nowhere.
any ideas I can try before the MB gets replaced?
- have also tried removing battery (for 5 min)
RoHe
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March 29th, 2017 11:00
Did you press/hold power button for ~30 sec after removing the battery?
You may need to replace the motherboard... [:'(] If the system is under warranty, try contacting Dell Tech Support again...
cleatus45
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March 29th, 2017 14:00
will end up having dell come out and replace MB...was trying to avoid that. That's why I tried the dell chat for tech support first. Might as well talked to a rock....no help whatsoever.
Even worse, I got a email fro their "tech" saying that if I had any continuing issues to reply to the email for more help-- I did that twice-- zero response.
note that this failed after a dell command update decide to run updates automatically and install the bios. not sure why it failed, but it did.
RoHe
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March 29th, 2017 17:00
Hopefully the new board will be covered by the warranty.
BIOS updates occasionally fail for no obvious reasons. That's why it's recommended not to update BIOS unless the update fixes a problem that you're actually having with the system.
Once the system is up/running again, see if you can disable those automatic updates from Dell.