Desktops General - Read Only

[albiondi]

Dell recently installed a new hard drive, mother board, & video card on my old Dimension E520 (running Windows XP).  I utilized the utility disk to install the printer and can print without any problem.  However, when attempting to use the scanner, the Dell A-I-O program just freezes.  When I end the program via task manager, I get the pop up error “AIOC.exe unresponsive error”.  I’ve uninstalled & reinstalled and that doesn’t seem to resolve the issue.

Any suggestions or be greatly appreciated!

Thanks,

Amy

[shesagordie]

albiondi

The better section to post this in, is the Peripherals/Printers forum HERE, this is for Desktop Hardware.

Bev.

[albiondi]

ah .. ok thanks so much.