Start a Conversation

Unsolved

This post is more than 5 years old

75120

December 22nd, 2013 21:00

An error occurred while attempting to read the boot configuration data File: \Boot\BCD

1) I have a old Vostro 410, Windows Vista, configured to RAID 1 the whole time.

2) I wasn't able to boot it up one day, pressing the on button only got an amber light momentarily. From the symptom,  I replaced the CMOS battery as suggested by someone online and the PC was able to be powered up but it got to a blue screen--> https://www.dropbox.com/s/nyeoq0gwz4i3f2b/2013-12-21%2000.44.17.jpg

3) I realized that's because all the settings on BIOS has been wiped out after I took out the old battery, the "SATA mode" in BIOS was set to IDE instead of RAID, so I set it back to RAID as shown--> https://www.dropbox.com/s/u6oxdg8m092v0vr/2013-12-23%2000.01.31.jpg

4) I tried rebooting the the system again, this time I can see that RAID has been setup accordingly-->  https://www.dropbox.com/s/a708qln2oehrm75/2013-12-23%2000.03.57.jpg   and  https://www.dropbox.com/s/1sfrpfrxtkgke2n/2013-12-22%2023.58.37.jpg

5) But the rebooting was terminated with the message "an error occurred while attempting to read the boot configuration data" --> https://www.dropbox.com/s/orgkn29qaj0nxsb/2013-12-22%2017.48.20.jpg 

6) Following the on screen instruction, I tried booting from "Windows installation" CD to repair it, however after pressing a key on the following screen, https://www.dropbox.com/s/fhvd1qesdnxrtm1/2013-12-22%2017.56.35.jpg , all I got was a black blank screen with the cursor on the top left corner and nothing else happened (even after 20 mins wait)

Someone please kindly help me, I hope I don't have to wipe out my system. Thank you!

  

4 Operator

 • 

20.1K Posts

December 23rd, 2013 07:00

See if you can run the diagnostics including the extended hard drive test. My guess is the hard drive failed. BTW edit your post to remove the service tag. That's not allowed here in this public forum.

December 23rd, 2013 07:00

Thanks Mary, I've taken out the service tag. Do you mean this diagnostics?--> https://www.dropbox.com/sc/gjv3w8813l2ho58/DUtMn9H3gH 

I'm in he midst of running it, is taking quite a while, I'm in Singapore, will update once I wake up in the morning.

By the way, if I set the "SATA mode" to IDE, I'm able to boot up from the Vista CD and run "repair ", two HDD were detected, but I got the message "Startup repair cannot repair this computer automatically"--> https://www.dropbox.com/sc/drlbajs4hozfs1n/QDBlf-HNEx  , https://www.dropbox.com/sc/wdjrm2uavl8nx21/sspMfHQXLg

Merry X'mas!

No Events found!

Top