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November 16th, 2008 08:00

Audio help for Inspiron E1705

Hi I have a Dell Inspiron E1705 and it is about 2 years old.  I recently reinstalled Windows XP MCE.  I've been able to download most of the drivers I need but I'm having trouble with my sound.  Before I reinstalled Windows the sound was extremely scatchy and now when I download and try to install the driver for Creative Labs Integrated Sound Blaster Audigy ADVANCED HD Audio, it says "No Supportive Device Found."   I went to device manager and tried to figure something out but I had no luck.  This isn't the first time I reinstalled Windows but I've never had a problem with this driver.  Would anybody have an idea how to fix this?  I would really appreciate it.

2 Posts

November 16th, 2008 08:00

I followed the order.  Still no supported device found.

3.4K Posts

November 16th, 2008 08:00

Hello,

With Dell systems, you need to install in the correct order of you can have many problems like the one you mention. Below is a list of the correct order, and 'note' that 'Notebook System Software', and chipset software must be installed in safe mode since you did not follow the order in the first place. You can find all your files for the E1705 here.

 

Note: Some devices may not function properly if the drivers are installed out of order.

Install your version of Windows.

Install the following software and drivers in the order listed below.


***** 1.***** Desktop System Software (DSS) or Notebook System Software (NSS) - A vital utility that provides critical updates and patches for the operating system. If you are reinstalling the operating system or updating all the computer’s drivers, it is imperative that this software be installed first.
Currently, the DSS and NSS are not required for systems with Windows Vista installed. This is located under the System and Configuration Utilities Category on the Drivers and Downloads page.
2. Chipset - Helps Windows control system board components and controllers. This is located under the Chipset Category on the Drivers and Downloads page.
3. Video Adapter - Enhances video performance. This is located under the Video Adapter Category on the Drivers and Downloads page.
4. Network Interface Card (NIC) - Enhances the network controller for Internet or network access. This is located under the Network Category on the Drivers and Downloads page.
5. Audio Adapter - Enables and enhances the audio controller. This is located under the Audio Category on the Drivers and Downloads page.
6. Modem - Allows dialup capability. This is located under the Communication Category on the Drivers and Downloads page.
7. Wireless Network Card - Enables and enhances the wireless network controller. This is located under the Network Category on the Drivers and Downloads page.
8. Touchpad, Pointer, Trackstick, Mice, and Keyboards - Enhances the pointing device features. This is located under the Mouse & Keyboards Category on the Drivers and Downloads page.
9. Other Devices
* Bluetooth Module
This is located under the Communication Category on the Drivers and Downloads page.
* Dell Wireless Mobile Broadband Cards
This is located under the Communication Category on the Drivers and Downloads page.
* PCMCIA/Smartcard controller
This is located under the Security Category on the Drivers and Downloads page.

Dell drivers and downloads page http://support.dell.com/support/downloads/.

NOTE: If your system download page offers a DSS or NSS file in the 'System and Configuration Utilities' Category. And you have already tried to install some drivers, you will need to reboot in Safe Mode to install the DSS or NSS file, and the chipset. Then reboot the system and install the rest of the drivers in the correct order.

October 22nd, 2013 17:00

I think I remember something about that.

Thank you for your post.

I wonder how to correct it now that I did it out of order?

hg

7 Technologist

 • 

16K Posts

October 23rd, 2013 00:00

This is a 4 year old post. XP is reaching end of life for more information see:

This machine should run Windows 7 32 Bit see here: http://www.microsoft.com/en-us/windows/endofsupport.aspx

http://philipyip.wordpress.com/unofficial-driver-sets/inspiron-laptops-windows-7/inspiron-9400-windows-7-32-bit/ 

Note the Inspiron 9400 is the same as the Inspiron E1705.

 

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