My Dell Inspiron desktop upon bootup goes to the black screen with the message: Hard disk drive failure No Bootable Device Strike F1 key to continue, F2 to run setup utility
When I hit F1, I get: No Boot Device available Sata 0: None Sata 1: Installed
Hitting F2 shows Sata 0: Empty Sata 1: the DVD drive
In the BIOS boot section it shows:UEFI mode 1st boot device: Internal HDD 2nd Boot device: USB 3rd boot device: Internal ODD 4th boot device: USB Floppy device 5th boot device: Onboard NIC
I can exit BIOS after saving changes and the computer will then boot up. I can go into Windows Recovery, click on Update UEFI firmware settings and when it re-enters the BIOS, it shows: Sata 0: HDD Sata 1: DVD
In the BIOs boot section it shows: UEFI mode 1st boot device: UEFI: Windows Boot Manager All other boot devices are the same as above.
I then exit the BIOS, saving all changes to this configuration. However, after shutting down the computer, upon the next power-up, it's back to the black screen with the No bootable Device message. In other words, back to square one.
I've replaced the CMOS battery 3 times. Made sure the SATA cables are secure and re-seated. Run the Dell ePSA tests..everything passes. The BIOS firmware is the latest version.
Here's the system info:
OS Name Microsoft Windows 10 Home Version 10.0.14393 Build 14393 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DELLCOMPUTER System Manufacturer Dell Inc. System Model Inspiron 3647 System Type x64-based PC System SKU 0611 Processor Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz, 3500 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date Dell Inc. A08, 6/29/2015 SMBIOS Version 2.7 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Dell Inc. BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Desktop Secure Boot State On PCR7 Configuration Binding Not Possible Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.14393.206" User Name DellComputer\ansch_000 Time Zone Central Daylight Time Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.92 GB Available Physical Memory 4.92 GB Total Virtual Memory 9.17 GB Available Virtual Memory 5.98 GB Page File Space 1.25 GB Page File C:\pagefile.sys Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes