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Blue screen error crash, message Stop 0x00000116
I play this game World of Warcraft and i only get the message when i try to play this game. I know it is my display driver and i have no clue on what to do to fix my pc. I have a Windows Vista Premium Home Edition.
20Cu11en
27 Posts
0
December 21st, 2010 08:00
The error is 0x00000116
beigeblur
3 Posts
0
November 20th, 2012 16:00
I am getting a blue screen and the same error code "0x00000116" after waking computer from hibernation. I have disabled the sleep mode and the problem is not occurring anymore. How do I fix this problem so that I can enable the sleep mode again? Cheers.
DELL-Chinmay S
1.8K Posts
0
November 20th, 2012 17:00
Hi,
Could you please let me know if you get this error message while using a specific application.
It appears to be an issue with Video driver of your computer. You can uninstall and re install the video drivers of your computer following the steps below and see if it makes any difference:
Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.
If the issue still persists, you can run a diagnostic test on your computer to check the hardware functionality. You can follow the steps below to run the hardware diagnostics on your computer:
Note: If you wait too long and the Microsoft Windows appears, then continue to wait until you see the Windows desktop. Now shutdown your computer and try again.
Note: (If Boot to the Utility partition option is not there then you will have a “Diagnostics” option to select which starts the diagnostics directly.)
Please make a note of error if any and reply with the findings.
beigeblur
3 Posts
0
November 21st, 2012 14:00
Thanks for the reply,
I have done all three things you have described below - Uninstalled and re-installed the driver, updated the BIOS, and run a diagnostic with no errors found. Although I have not yet had the blue screen appear after hibernation, the computer now just freezes. This occurs about 15-30 seconds after awaking from hibernation only. At no other time do I have this issue. Applications open at the time are Google Chrome, MSN Messenger, and Skype. All of these application I have used prior to this problem occurring.
Any other suggestions?
I have tried to attach a picture of my blue screen details but this forum doesn't seem to allow it.
Thank you.
Cheers
DELL-Chinmay S
1.8K Posts
0
November 23rd, 2012 03:00
Hi,
You can follow the steps below to disable hibernation then restart the system and then enable hibernation and see if it works.
You can run a Microsoft Fix It for the same as well.
To disable hibernation on Windows: http://go.microsoft.com/?linkid=9739871
To enable hibernation on Windows : http://go.microsoft.com/?linkid=9739870
Follow the same prompts as above. In case the Fix it does not work, you can try it manually following the steps below:
To make hibernation unavailable, follow these steps:
To make hibernation available, follow these steps:
Please reply with findings.
beigeblur
3 Posts
0
November 24th, 2012 12:00
Thanks for assisting again Chinmay,
I have done the additional suggestions you have provided but the problem still persists. I have turned the time frame for hibernation to NEVER, as I have done before, and the problem no longer presents itself. This is not a solution mind you but it prevents further crashes from occurring. Any other suggestions are welcomed. Thanks again.
Cheers.
speedstep
9 Legend
9 Legend
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47K Posts
0
November 26th, 2012 10:00
The VIDEO_TDR_ ERROR bug check has a value of 0x00000116.
This indicates that an attempt to reset the display driver and recover from a timeout failed.
AKA GPU Overheated and locked up.
0x000000116 nvlddmkm.sys
0x000000116 ATIKMDAG.sys
I would suggest getting the directx June 2010 patch and install.
then use the Network install Version of Service pack 1 and then Service pack 2.
Install each one then restart seperately.
DirectX End-User Runtimes (June 2010) - Microsoft
www.microsoft.com/en-us/download/details.aspx?id=8109
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azira
1 Message
0
July 31st, 2013 06:00
Hye. I already uninstall the driver at display section. And when i want to re-install, there's stated that it can't find the driver. So what should i do next?